ViaGloria International
Terms & Conditions
These terms set out the general conditions for enquiries, quotations and travel services arranged through ViaGloria Travel. Booking-specific documents and confirmed itineraries form part of the agreement.
Last updated: 1 August 2026
Bookings and confirmation
A request does not constitute a confirmed booking. A booking becomes binding after availability is confirmed, the applicable terms are accepted and the required payment is received through an official ViaGloria Travel channel.
Services and pricing
The confirmed itinerary identifies included and excluded services, duration, location and price. Optional services and personal expenses are not included unless expressly stated. Currency and payment schedules are shown in the quotation or booking confirmation.
Guest responsibilities
- Provide accurate identity, contact and travel information.
- Hold valid passports, visas and other documents required for travel.
- Arrive at meeting points on time and follow safety and operational instructions.
- Inform us in advance about accessibility, health or dietary needs relevant to the service.
Our responsibilities
ViaGloria Travel coordinates confirmed services with reasonable professional care, communicates material changes and assists guests when a confirmed service cannot be delivered as planned. Mandatory consumer rights remain unaffected.
Changes and applicable law
Change and cancellation requests are subject to the confirmed booking conditions, supplier rules and applicable Turkish law. Disputes should first be raised with us at info@viagloriatravel.com so that an appropriate resolution can be considered.